Starting 8th December 2023, we will be making changes in the fees for your BigPay card top-up based on the type of card you are using.
About the top-up fee:
There is a fee charge between 0.6% to 3.30% for every top-up you made to your BigPay account depending on the type of card you used. The list of the top-up fee is as following:
Domestic
- Mastercard Debit: 0.6% of the top up amount.
- Mastercard Credit: 0.7% of the top up amount.
- Visa Debit: 1.25% of the top up amount.
- Visa Credit: 2.3% of the top up amount.
International
- Mastercard Debit: 3.05% of the top up amount.
- Mastercard Credit: 3.30% of the top up amount.
- Visa Debit: 2.5% of the top up amount.
- Visa Credit: 3% of the top up amount.
Here are a few scenarios based on the card type which would allow you the understand the changes better:
Type of card | Top-up amount | Fee charged by BigPay | Amount submitted to your card issuer | Top-up you receive |
Local Visa Debit | S$ 100 |
S$100*1.25% = S$ 1.25 |
S$ 100 + S$ 1.25 = S$101.25 | S$100 |
International Visa Prepaid | S$ 100 | S$100*2.50% = S$ 2.5 | S$ 100 + S$ 2.50 = S$102.50 | S$100 |
International Mastercard Credit | S$ 100 | S$100*3.30% = S$ 3.30 | S$ 100 + S$ 3.30 = S$103.30 | S$100 |
Why are we making these changes?
- We have always strived to give you the best value for your money in your everyday transactions and financial needs. However, we had to make this difficult choice to introduce these additional fees that were previously waived so that we can keep our business sustainable.
- We want to continue improving and providing you with these services that you know and love, but we have to introduce fees for these because we incur costs when we make these services available to you.
- Rest assured we will endeavour to keep our rates competitive and fees transparent, so you can pay at home and abroad with peace of mind.
When are these changes taking effect?
- The changes mentioned above will take effect on 8th December 2023. You may indicate your acceptance of the new terms by tapping the “I accept” button on the pop up upon opening the BigPay app, or by continuing to use BigPay’s products and services past the effective date.