We're constantly looking for ways to improve your experience. This includes new security features that will help keep your money safe and guarded.
Read more below on what to expect, and why it matters!
About Device Binding
You may log in to only ONE (1) trusted device per BigPay account, which helps prevent unauthorised access from unregistered devices for the safety of your account.
Kindly reach out to our support team if you have changed your device and wish to unbind your old device.
About Security Validation
We want to ensure you have the official BigPay app from the Google Play Store or Apple App Store to prevent access from third parties and unauthorised sources. This validation checks the integrity of your application.
If you have downloaded and installed the BigPay app from an unofficial store or via APK, please uninstall the app and proceed to download and install the official app from the Google Play Store or Apple App Store!
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.