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Thank you for using our transfer services ๐
Here are what the Pending and Settled statuses mean:ย
Pending - This means your transfer is being processed to the relevant bank account and country you are sending to. This may take up from 15 minutes to 2 working days, depending on the country you sent it to.ย
For real-time transfers, kindly allow 2 hours for the status to change, however do check with your recipient if they have received the funds on their side.
Delivered - This means your transfer has reached your recipient ๐
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.