BigPay's Login OTP is a SMS Login Link. Once you've click on the link, you'll directed to the App's Passcode page to login 📲
If you haven't received the SMS Login Link, please try the following steps to troubleshoot:
1) Put your phone on and off flight mode.
2) Take out your SIM card, wipe it, put it back in.
3) Use WIFI instead of mobile data or mobile data instead of WIFI to refresh the network.
In case if the above doesn't work, here are some other ways that could assist you further:
- Restart your device.
- Reinstall BigPay app to the latest version.
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.