Thank you for your interest in applying for a BigPay account with us.
We are sorry to hear that your application status is not updated yet after 48 hours.
Usually, in such cases, our dedicated team would have dropped you an email to better assist with your account registration process.
Kindly look out for an email from us with the title: BigPay Singapore Customer Verification - Document Request and reply the soonest as your convenience to allow us to have you onboarded.
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.