Thank you for utilizing our international bank transfer feature to Vietnam😊
Your bank transfer was processed as the following schedule:
For transfers via NAPAS RAILS:
|
Monday - Sunday/Public Holiday - To arrive in 30 minutes. |
For transfers via non-NAPAS RAILS:
|
Monday - Friday - Transfer made before 1 PM SGT: To arrive by the end (11:59 PM) of the same working day. - Transfer made after 1 PM SGT: To arrive by the end (11:59 PM) of the next working day. |
|
Saturday - Sunday/Public Holiday |
If you are seeing a "Pending" status - it means your transfer request has been received and being processed for the recipient's bank on crediting or a initiate refund if the bank details is invalid
The status in your BigPay app would be updated from 'Pending' to 'Delivered' in 2-3 working days after the crediting process has been completed.
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.