For a bank transfer:
For transfer amounts less than 50,000 PHP:
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Monday - Sunday/Public Holiday - To arrive in 15 minutes. |
A reversal may take up to 3 working days for unsuccessful transfers.
After performing the bank transfer, kindly advise the recipient to look out for the bank statement after the process time above for the credit record. The status in your BigPay app would be updated from 'Pending' to 'Delivered' in 1 day after the crediting process has been completed.
Hence, our reminder is to ask your recipient to check their bank account balance to know if the credit is in, despite BigPay's status showing 'Pending' 📲
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.