Thank you for utilizing our international bank transfer feature to Indonesia😊
For a bank transfer:
Your transfer was processed and to arrive in 15 minutes.
If you are seeing a "Pending" status - it means your transfer request has been received or recipient's bank on crediting or a initiate refund if the bank details is invalid
The status in your BigPay app would be updated from 'Pending' to 'Delivered' in 1 day after the crediting process has been completed.
If you need any assistance, kindly chat with us by tapping the circle on the top left of 'Home'> Get Help> Chat with us, and we are ready to assist you further.