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My Account

Information about Account Creation, Cancellation, Amendment and Top Up made.

About Sign Up

  • [Account] How do I register for an account via manual sign up?
  • [Account] How do I register for an account via Singpass (MyInfo) 📝
  • [Account] Why is my application status not updated after 48 hours? 📝
  • [Account] Why should I apply for a BigPay account? 👀
  • [Account] Why did my verification fail?
  • [Account] Why I can't sign up for an account?
See all 7 articles

About Login

  • [Account] How to Troubleshoot Login SMS (OTP) Issues? 📲
  • [Account] Common Login Issues and Troubleshooting 📲

About Top Up

  • [Topup] Why I can't complete a top up to my BigPay account? 💰
  • [Top Up] How do I top-up using cryptocurrency? 📲
  • [Top Up] How do I setup auto top-up feature in my BigPay app? ✍
  • [Top Up] How do I top-up using a debit card? 📲
  • [Top Up] How do I top-up using a prepaid card? 📲
  • [Top Up] How do I top-up using a credit card? 📲

About Change of Details

  • [Account] How to update your phone number? 📞
  • [Account] How to update my shipping address? 🏠

About Account Cancellation

  • What happens to my account balance after cancellation?
BigPay Singapore Support